Extensions are the extension numbers configured on your system, which can then attached to Devices.
To Edit an extension, click the pencil on the right hand-side beside the extension you wish to edit.
Available settings are as follows:
| Setting | Description |
|---|---|
| Extension | The extension number. |
| Password | Used for SIP authentication. |
| User | For future use. |
| Voicemail Password | A numeric PIN for this extensions Voicemail box. |
| Device Provisioning | Used to assign extensions to devices. Pick the line number, MAC address (or enter a new one) and the template to use. |
| Effective Caller ID Name | Unused. |
| Effective Caller ID Number | Unused. |
| Outbound Caller ID Name | The number you want other people to see when called from this extension. Requires full international format (eg +442890786868). |
| Outbound Caller ID Number | Unused. |
| Emergency Caller ID Name | Unused. |
| Emergency Caller ID Number | Unused. |
| Directory Full Name | The name of the user associated with this extension. |
| Directory Visible | Add the Directory Full Name to the telephone directory. |
| Limit Max | Limit the maximum number of calls this extension is allowed to make. |
| Limit Destination | Message to play when the max limit is reached (should always be set to error/user_busy). |
| Voicemail Enabled | Enable voicemail for this extension. |
| Voicemail Mail To | Email address to send copies of voicemail messages to. |
| Voicemail File | Select how the voicemail will be attached to the email. We recommend using the Audio File Attachement option. |
| Voicemail Keep Local | If set to false, the voicemail will be deleted from the extension after it is emailed. |
| Missed Call | Sends an email when a call is missed. |
| Call timeout | How many seconds before incoming calls are sent to voicemail, or disconnected. |
| Call Group | Groups extensions together for call pickup. |
| Call Screen | Allows the user to screen incoming calls. |
| Hold Music | The hold music that this extension will use when placing a call on hold. If blank, it will use the default. |
| Advanced | Additional advanced options. Should not be altered. |
| Enabled | Enables/disables the SIP extension. |
| Description | A description for this extension. |
If you wish to add more extensions, you will need to contact your account manager.